Privacy Policy
Maxx Roofing & Construction LLC ("Maxx Roofing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit maxxroofing.com (the "Site"), how we use it, and the choices you have. By using the Site, you agree to this Policy.
1. Information We Collect
1.1 Information You Voluntarily Provide
When you request a quote, use our roof measurement or financing tools, message us through our chat widget, request a phone call, or otherwise interact with our forms, you may provide:
- Name, phone number, email address, and physical address
- Photographs of your home or roof
- Project details (service type, timing, insurance status)
- Any message or information you choose to share
1.2 Information Collected Automatically
Like all professional websites, we automatically collect technical and usage information when you visit, including:
- IP address (truncated for storage), device type, browser, and operating system
- Pages viewed, time on each page, links clicked, and referring URL
- UTM tags, search terms, and campaign identifiers
- Approximate geographic region (state / metro area)
- Anonymous session identifier we generate to group your activity
This is collected via our own first-party server logs. We do not run third-party advertising trackers or sell tracking data to ad networks.
2. How We Use Your Information
We use the information described above to:
- Respond to your inquiries, schedule estimates, and complete roofing services
- Generate quotes, estimates, financing illustrations, and roof measurements you request
- Send you appointment confirmations, project updates, and service follow-ups
- Send marketing communications about our services (you may opt out at any time)
- Improve the Site, our tools, and our customer experience
- Detect fraud, prevent abuse, and protect our legal rights
- Comply with applicable law, subpoenas, and legitimate government requests
3. Ownership of Submitted Information
All information you voluntarily submit through the Site — including but not limited to lead forms, quote requests, photographs, chat messages, calculator inputs, measurement requests, and any other content — becomes the operational property of Maxx Roofing & Construction LLC upon submission.
This includes the right to retain, store, analyze, use for marketing, share with our installation crews and subcontractors, and transfer to any successor entity in the event of a merger, acquisition, sale of assets, reorganization, or bankruptcy of Maxx Roofing & Construction LLC. Your rights to access, correct, and delete this information under applicable law (Section 5) are unaffected.
4. When We Share Information
We share information only as needed to operate our business:
- Service providers we contract with (insurance adjusters, financing partners, scheduling and CRM tools, payment processors, hosting providers). These providers are contractually bound to use the information only to perform services for us.
- Insurance carriers when you ask us to handle a claim.
- Material manufacturers (e.g., GAF, Owens Corning, CertainTeed) when needed to register warranties on your behalf.
- Successor entities in the event of a merger, acquisition, asset sale, or reorganization, as described in Section 3.
- Legal authorities when required by law, subpoena, or to protect our rights, property, or safety, or that of our customers or the public.
We do not sell your personal information for money. We do not share your personal information with third-party advertisers for cross-context behavioral advertising.
5. Your Privacy Rights
Depending on where you live, you may have the following rights regarding the personal information we hold about you:
- Right to Know / Access — what categories of information we have collected, used, or shared
- Right to Correct inaccurate information
- Right to Delete personal information we have collected (subject to legal exceptions, such as completed transactions or legal record-keeping)
- Right to Opt Out of sale or sharing of personal information for cross-context behavioral advertising
- Right to Limit Use of sensitive personal information
- Right to Non-Discrimination for exercising these rights
These rights apply to California residents under the CCPA/CPRA, EU/UK residents under the GDPR/UK GDPR, and residents of other states with applicable privacy laws (Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana). Oklahoma residents are also entitled to deceptive-practice protections under the Oklahoma Consumer Protection Act.
How to exercise your rights
Email [email protected] with the subject "Privacy Request," or call (918) 893-9595. We will respond within 45 days. We may need to verify your identity before fulfilling certain requests.
6. Do Not Sell or Share My Personal Information
We do not sell personal information for money. However, if you would like us to stop logging your visit-level analytics on this Site, click below. This is your "Do Not Sell or Share" opt-out under California, Colorado, Connecticut, and similar state laws.
Note: opting out stops future analytics logging on your current device. It does not delete records of forms or quote requests you have already submitted — those are operational records of services you requested.
7. Children
The Site is intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 in the EU/UK). If you believe a child has submitted information to us, please contact us and we will delete it.
8. Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.
9. Retention
We retain personal information for as long as needed to deliver services, satisfy our legal obligations (including tax and warranty records), enforce our agreements, and protect our rights. Lead-form submissions are retained for at least seven (7) years to support warranty claims, insurance records, and applicable tax laws.
10. Updates to this Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be highlighted on the Site for at least 30 days.
11. Contact Us
Maxx Roofing & Construction LLC
2109 N. Yellowood Ave.
Broken Arrow, OK 74012
Phone: (918) 893-9595
Email: [email protected]